Posted by Maureen Sharib
This is a two plus year old ERE discussion string and addresses many of the same questions I get asked, over and over today.
What do I say when the Gatekeeper wants to know:
My name
My company affiliation
My business calling
IF she's asking you any of these three things chances are you've already blown it in your approach. There's a wrong way and a right way to talk to the person who answers the main phone at a company - do you know what they are?
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